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Legal and compliance

Privacy policies, cookies, PIPEDA, advertising rules and French.

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Do I need a privacy policy? Can you write one?

Yes. If you collect any personal information (contact forms, analytics), you need one under Canadian privacy law (PIPEDA). We'll generate one with a privacy policy tool for you to review.

Do I need a cookie consent banner?

We add one to every site to be safe. Canada has no blanket cookie-banner law like the EU's, but consent rules apply to tracking, and Quebec's Law 25 requires consent for tracking technologies.

Is my contact form compliant with privacy law (PIPEDA)?

It's built with privacy law in mind. Forms collect only what's needed, say how the data will be used, link to your privacy policy and submit over encrypted HTTPS. Health information shouldn't be sent through a general contact form.

What can I legally say on my site in my industry?

We write within the common rules: no fake testimonials, no "specialist" unless you're certified, and no guaranteed outcomes. We flag anything you should check, and you confirm it with your regulator, such as your health college or law society. We're not lawyers.

Do I need French on my website if I serve Quebec?

Most likely yes. Under the Charter of the French Language, businesses operating in Quebec generally need French on their commercial websites. Confirm with an advisor; we can build the French version.

Who owns the copyright to the photos and text?

You do. You own your own photos, and you own any text we write for you once it's paid for. Stock photos are licensed for use on your site only.

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