How we work
Five steps from a 30-minute call to a live website, usually in 1 to 2 weeks once your content is ready.
The five steps
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Discovery call
A 30-minute video call about your business, your customers and what you want the website to do.
30 minutes
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Plan and fixed quote
A written plan with the pages, features and a fixed price. Nothing starts until you approve it and pay the 50% deposit.
1–2 days
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Design
Your first design within a week of the kick-off call. Two rounds of design changes are included.
Within a week
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Build and content
We build the site and add your content. You approve every fact before anything goes live.
1–2 weeks once content is ready
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Launch and check-in
We set up redirects, submit the site to Google and Bing, train you on the editor and check in after 30 days.
Launch day, plus 30 days
The short answer
A 30-minute call, a fixed quote, your first design within a week, the build with your content, then launch with redirects, submission to Google and Bing, and a 30-day check-in. It takes about 2 to 3 hours of your time in total.
What we need from you
Your logo; photos of your work, team and premises; your text, or answers to our questions so we can write it; your domain login; about an hour of your time for the call and reviews; and your approval of every fact before launch.
Who you work with
The founder, Harshil, directly. Harshil plans and oversees every project; designers and developers on the team do the build.
How we communicate
Video calls for the kick-off and reviews, email for decisions, and a shared project page where you can follow progress and comment on designs. We work Monday to Friday, 9 am to 5 pm Eastern time (7 am to 3 pm Mountain, 6 am to 2 pm Pacific), and reply within one working day.
What keeps it on time
We send a content checklist on day one and agree review dates up front. The usual delays are waiting for text, photos, feedback or access to your domain, and new requests added partway through.
If you don't like the design
We'll try a new direction within your two revision rounds. If it's still not right, you can stop the project. You've paid the deposit for the work done, and you owe nothing more.
Start with a 30-minute call
Tell us about your business. We'll send a plan and a fixed quote.